Privacy Policy

Your personal data protection is important to us.

This Privacy Policy describes how KIDOO (hereinafter we, our or the site) collects, uses and discloses your personal data when you visit www.kidoo.lv or use our services (collectively, the Services). Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be published on the site with the most recent date indicated.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal information from various sources. The scope and type of data depends on how you interact with us.

In addition to the purposes stated below, we may use your information to:

  • Contact you
  • Improve our Services
  • Comply with legal requirements
  • Protect our rights and security

Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.

What Types of Information We Collect

1. Information you provide directly:

  • Contact information (name, address, phone number, email)
  • Order data (billing/address information, payment confirmations)
  • Account information (username, password, etc.)
  • Customer support communications

2. Usage information:

  • Technical information about your device, IP address, browser, etc.
  • We use cookies and similar technologies (e.g., pixels)

3. Information from third parties:

  • Payment processors (e.g., bank card data, billing information)
  • Marketing partners

How We Use Your Information

Provision of products and services: Order processing, account management, shipment delivery, returns processing.

Marketing and advertising: Sending marketing emails and messages, personalizing advertisements. (Based on legitimate interests under GDPR Article 6(1)(f).)

Security and fraud prevention: We use information to protect the Services and customer data.

Customer service and development: It is our legitimate interest to provide quality services and maintain relationships with customers.

Cookies

We use cookies to provide, analyze and improve our site. You may opt out of cookies in your browser settings, however this may affect the operation of the Services.

Disclosure of Personal Data

We may disclose your personal data to the following parties:

  • Technical and IT service providers (e.g., hosting, payment, customer service providers)
  • Marketing and business partners
  • Companies within our corporate group
  • For the fulfillment of legal obligations or security purposes

Children's Data

The Services are not intended for children, and we do not knowingly collect data about children. If you are a parent and believe that your child has provided us with data, please contact us to have it deleted.

Data Storage and Protection

We implement appropriate security measures, however complete security on the internet cannot be guaranteed. The duration of data storage depends on the necessity for providing services, legal obligations, etc.

Your Rights

Depending on your place of residence, you may have the following rights:

  • Access your data
  • Request correction or deletion of data
  • Restrict processing or object to it
  • Receive a copy of your data and transfer it
  • Withdraw consent
  • Object to targeted advertising or sale/disclosure of data

To exercise your rights, please contact us using the contact information below.

Complaints

If you are dissatisfied with how we handle your personal data, you may file a complaint with the data protection supervisory authority.

International Users

We may process your data outside the EU. When this occurs, we use appropriate safeguards, such as European Commission standard contractual clauses.

Contact

For questions or requests, please contact us:

Email: kidoolv@gmail.com
Address: Meža iela 25-9, Rēzekne, LV-4601, Latvia

SIA RE RE GROUP, registration number: 40203653830